How many clients should you actually be getting? Step 1 of 13 7% Take our quiz and get customised advice that will walk you through what you can do to convert more clients and keep them. Website* Does your content vastly differ from your competitors or is it fairly similar?*Take a quick look at your website homepage. Imagine removing the branding and images leaving only the text. Fairly similarSomewhat differentVastly different Do you have the ability to capture website visitors details other than via a contact form or booking calendar?*We don’t have that functionalityWe have a contact or booking form on our websiteWe capture prospect details (other than via contact or booking form) Does your website ask visitors about their needs in real time?*No, but people can call us or send an emailWe don’t have that functionalityYes, we ask people about their needs and capture their details Do you offer information in exchange for website visitors’ details?*Only when we speak on the phone or meet in personWe have some information available (blogs, FAQ, etc)We offer digital resources that clients say are very helpful From your website, do you have an automated process to nurture visitors’ interest?*No, we don’tWe have a nurture process but it’s not automatedWe have automated nurture processes Once your prospect has become a client, do you send them a series of onboarding messages?*NoWe have a welcome message but nothing beyond thatYes we send them information in the mail or via email Once a service is nearing completion with a client, is there a process in place that educates clients about other relevant products or services available to them?*No, there isn’tWe tell them in person what is available to themYes, we know what our clients may need in the future and we send them info about it Once a service is nearing completion with a client, is there a process in place that asks them about their experience?*No, we don’tWe ask in person and also have a gut feel for how our clients feel about our serviceYes, we invite our clients to take part in a feedback survey Do you invite clients to refer you to their family, friends or contacts?*No, we don’t formally invite people to refer usWe don’t invite people to refer but we still get referral businessYes, we invite former clients to refer us Do you have a content calendar for your business marketing that is currently in use?*No, we don’t have any planned content in placeWe have a content calendar but haven’t actioned it consistentlyYes, we have a content calendar with all campaigns and social media planned out Do you have campaigns in place that you can broadcast to your contact list and then repurpose for use on social media?*No, we don’t have any email campaigns in placeWe have some campaigns in place but they are created as we need themYes, we use scheduled campaigns to drive repeat business and attract new clients What is your name?*What is your email?* We will send the diagnosis report and recommendations to this address so please make sure it is correct.